Frequently asked questions

General FAQ

Answers to common questions regarding the Festival of Sound show experience.

It’s both..! Because amazing Hi-Fi is all about chasing excellence in audio reproduction, it is inseparable from amazing musical performances.

The Festival of Sound concept invites visitors to get closer to the audio journey – from great performances on stage, to expert production in the studio, to playback on your chosen set-up.

Whether you choose to listen via great headphones & portable audio, or a quality home Hi-Fi system – it’s all about the music.

Everything begins with the music. All these wonderful audio brands at our show are on a mission to bring you, the listener, closer to the authentic audio experience. So it seems only right and proper to incorporate real live music within the Festival of Sound show.

The Hammersmith International Centre is a great location. Our venue is a popular, experienced conference & event provider which can handle a major show of this nature. It has excellent food, drink and accommodation facilities, there is easy access by road, rail and bus. There are plenty of parking options within a 1-mile radius, and plenty of nearby hotel choices too. Plus, London was seriously lacking a proper audio show – until now!
Absolutely – the Festival of Sound is a selling show! There are sales outlets within the show for the smaller, more portable items, and you can also place orders with brands or retailers for any larger items you may wish to purchase.
This is always at the manufacturers discretion, but in our experience most audio brands are very happy to let you play your own reference music through a system, whether on CD or via an audio file on a USB drive.
If you want to see how your existing headphones or portable audio player compare to the latest & greatest products available, then yes, please do bring them along and do some A-B testing!
No, the closest ATM is 0.2 miles from the venue. See Facilities & Accessibility for full details and a walking map. All major cards are accepted in the venue for purchases including food & drink.
Yes. All onsite restaurants have options available for vegan / vegetarian / dairy-free / gluten-free diets, or are able to tailor an existing dish to suit. See Food & Drink for full details.

Transport FAQ

Answers to common questions about show transportation.
Our venue is easily accessible by all forms of private or public transport. We recommend rail travel as being the most convenient method overall, however see Getting Here for full details.
Hammersmith Station (Zone 2). See Getting Here for full details.
Yes, there is onsite parking available, and many other parking options within a 1-mile radius of the show venue. See Parking for full details.

Ticketing FAQ

Answers to common questions about audio show tickets & live music tickets.

All show tickets will be made available in the very near future. We are finalising the schedule now, so please do sign-up to our mailing list (at the foot of every page) and check back soon.

Festival of Sound appreciates that all visitors have different tastes. Some may want to see the high-end audio show, some may want to hear great live music, and some may want a mix of both. By offering three ticket options, we enable our visitors to tailor their show experience, which provides excellent value for money.

Of course. Just purchase an AUDIO SHOW TICKET for the required day – Friday, Saturday or Sunday. If you don’t want to experience any of our special guest or headline live music shows

Certainly. Just purchase a ticket for your chosen live music event (either a Special Guest gig or a Headline gig) – and as a bonus you’ll get access to that day’s Audio Show too – free of charge! Remember that Festival of Sound is all about music AND audio, so why not arrive early for the gig, and have a look around the show too?
Yes, certainly. Children aged 16 or under may attend the Festival of Sound show free-of-charge when accompanied by a paying adult. Please note that photo ID may be requested in cases of doubt.
Not individually, but we offer discounts for educational groups wanting to visit the show. More details available here.

Accessibility & facilities FAQ

Answers to common questions about venue facilities, and access for disabled visitors.
Yes, there is free high-speed Wi-Fi access available to all show visitors. More details available here.
Yes, all toilet & washroom areas at the show have dedicated facilities for disabled guests. More details available here.
Yes. There is lift access to all floors of the show, and each lift has the capacity to take one standard wheelchair, plus carer. More details available here.
Yes. There are baby-changing and sanitary disposal facilities in all ladies washrooms at the event venue.