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Terms & conditions

In this document, the term “The Organisers” or “Organisers” refers to Glaive Ltd, operating as Festival of Sound. The term “The Event” or “Event” refers to the 2019 Festival of Sound show.

Tickets are issued on behalf of the Organisers and are subject to the following terms and conditions:

Tickets are not refundable. Tickets cannot be exchanged, transferred, or resold for commercial gain. Visitors will not be allowed admission to The Event without the required valid ticket. If copies are made of the ticket, the first ticket scanned at the event will be allowed entry. It is your responsibility to check that the Event is going ahead at the date and time printed on the ticket.

The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the event due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.

For the safety of visitors to The Event, the Organisers reserve the right to refuse admission, and may, on occasions conduct security searches.

Please check all your tickets upon receipt, as mistakes cannot always be rectified. Your ticket may be invalidated if any part of it is removed, altered or defaced. Age restrictions may apply, please check with the Organisers.

The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the event as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.

The Organisers cannot accept responsibility for any loss or damage to personal property brought to the event.

Visitors may be filmed or recorded for future broadcast or security purposes during the event. Consent is assumed unless specifically revoked by the visitor.

Animals, with the exception of assistance dogs and food and drink may not be permitted, please check with the Organiser for details.

Alcohol may only be purchased onsite and consumed in Event bars, restaurants and other authorised areas. Smoking is not permitted anywhere within the Event venue. Designated smoking areas are provided outside the venue.

The use of equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data inside the Event is strictly forbidden unless previously arranged with the Organisers.

If you have any queries regarding an advance ticket order, please telephone +44(0)2083360820 or email info@festivalofsound.co.uk